Welcome to IMM Solutions Pvt. Ltd (“IMM Solutions”, “we”, “our”, or “us”). By using our website, mobile applications, or services, you agree to the following terms and conditions.
1. Services
IMM Solutions provides repair, maintenance, and related technical services through its physical and digital platforms, including a customer portal and WhatsApp Business communication channel.
2. User Responsibilities
- Provide accurate and complete information when booking or communicating with us.
- Do not misuse our website, app, or WhatsApp channel for spam, abuse, or unauthorized activities.
3. Payment & Refunds
Payments for services are subject to the terms shared at the time of booking. Refunds (if applicable) are processed based on inspection results and our internal service policy.
4. Limitation of Liability
IMM Solutions shall not be liable for any indirect, incidental, or consequential damages arising from service use, except as required by applicable law.
5. WhatsApp Communication
By initiating a conversation with IMM Solutions on WhatsApp, you consent to receive service updates and notifications through that channel. Messaging is conducted in compliance with WhatsApp Business Policy and Meta’s data standards.
6. Governing Law
These terms are governed by the laws of Pakistan. Any disputes shall be resolved in the courts of Lahore, Pakistan.
7. Contact Us
For inquiries regarding these Terms, contact:
Email: info@imm.com.pk
Phone: +92 308 1100071